SERVICES

Frequently Asked Questions About our Services

Question: Do I need a passport to check-in?

Answer: Yes. For check-in you need a proper ID card or Passport.

Question: Does the Wi-Fi work in every room?

Answer: Wi-Fi works in all the rooms and common spaces.

Question: Can I store my luggage with you after check out?

Answer: Yes. You may also store them if you arrive before the check-in time!

Question: Can I print my travel tickets free of charge?

Answer: Yes.

Question: Can I access the accommodation with a wheelchair?

Answer: The hostel is situated on the first floor and is completely wheelchair accessible. Unfortunately hotel is at the second floor and not accessible with a wheelchair at the moment.

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Question: Can I lock up my valuables?
Answer: The dorms have personal storage lockers that you can lock with your own padlock. You can buy a lock from the reception for 14 €. There are also smaller lockers on the corridor which are rented for 4 €.

Question: Are the towels included?
Answer: Hotel rooms always includes towels. In a hostel, private twin rooms includes the towels. In other rooms towels can be rented for €3.

Question: Do you have parking spaces?
Answer: We have 3 parking spaces up for rent for the price of 20€/day.If you’d like to rent a place, please call us beforehand to check availability. There is also simple street parking and a garage right next to our building (the price varies). Ask our reception for more information!

Question: Can I order a breakfast?
Answer: Breakfast is served on weekdays between 8:00-10:30, on weekends between 8:00-11:00. Breakfast can be purchased beforehand when you are making your reservation, for 10€. Otherwise breakfast is available for 12.50€. Group breakfast is also possible.

Question: What do you serve for breakfast?

Answer: Our breakfast buffet includes cereal, granola and porridge,multiple variations o freshly baked bread, ham, cheese, veggies, fruits and of course some coffee, tea and juice. Coffee, tea and juice are also included in the price. Gluten-free products are available, as well as others. There are also options for special diets, just ask the staff.

If any questions preoccupy your mind, do not hesitate to contact us. We will be happy to help!

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