Services FAQ

Frequently Asked Questions About our Services

Q: Do i need a passport to check-in?
A: Yes. For check-in you need a proper ID card or Passport.

Q: Does the Wi-Fi work in every room?
A: Wi-Fi works in all the rooms and common spaces.

Q: Can I store my luggage with you after check out?
A: Yes

Q: Can I print my tickets free of charge?
A: Yes

Q: Can I lock up my valuables?
A: The dorms have personal storage lockers that you can lock with your own padlock. You can rent locks from the reception for €2. There are also smaller lockers on the corridor, no lock needed.

Q: Are the towels included?
A: Towel is included in single and twin room price. In other rooms, towels can be rented for €2.

Q: Do you have parking spaces?
A: In the courtyard, there is a parking space, which can be booked for €10 per night (guest can use parking lot from check-in (2pm) till check-out (11am)). Parking is not included in any room price. There is also simple street parking and a garage right next to our building. Ask our reception for more information! 🙂

Q: Can I order a breakfast?
A: Breakfast is served on weekdays between 7:30-10:30, on weekends between 8:30-11:00. It is included in the hotel room price. Breakfast is available for hostel guests for €7.5. Group breakfast is also possible. If you’re getting breakfast for a group of more than 10 people, ask for a discount.

Q: I’m underage. Can i still book a bedplace in your hostel?

A: The age limit to our 4-, 10- and 16-bed dormitories is 18. However you can still book a private room if you have a confirmation letter from your parents. Please contact us for more information.